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BOMA Tenant Retention and Satisfaction eSeminar

"Today's tenants expect their lease to be the beginning of a relationship, not the end of the negotiation."

Christopher Lee, Ph.D., eSeminar Instructor

Christopher Lee, President of CEL & Associates, teaches you how to exceed customer needs and expectations in this six module program.

Click here for Course Descriptions.

Module 1: Emerging National Trends
Module 2: Emerging Real Estate Industry and Tenant Trends
Module 3: Tenant Satisfaction
Module 4: Creating a Tenant-Centric Company
Module 5: Methods for Measuring Tenant Satisfaction
Module 6: Steps to Achieve Best in Class Tenant Satisfaction

Approximate Learning Time: 3 hours

To begin now click the "Start Here" link on the left menu bar.

Once you have registered, take the eSeminar at your convenience. Choose your own time and location, and learn at your own pace. Your Course Outline page keeps track of your progress in each of the six modules you take.

To learn about the technology you will need to view the eSeminar, please consult our
Check Your System link

Technical Support?
Call toll-free: 1-877-807-6704.